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Articles and News
Click the links below to read recently published articles about and by David Kliman and The Kliman Group.
The Customer Comes First
How Customer Advisory Boards Are Helping Bureaus Provide Higher Service Levels.
Professionally Speaking
Successful organizations routinely solicit, respect and act upon the opinions of their customers.
Advisory Councils Help Guide Bureau Strategies
How do you keep your finger on the pulse of an industry that's constantly changing, such as the association meetings industry?
Top-Drawer Bureaus
Need 300 horses stabled? Just ask the CVB
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